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Track the state of the platform's components here. If anything goes out of the ordinary, the notice and guidance come through support.
All systems operational
No ongoing instability reported by our team.
Web platform
Access to the dashboard, inbox, CRM boards and account settings.
Mobile app
iPhone and Android apps, with notifications and conversations.
REST API
Token-authenticated endpoints for integrations and automations.
Webhooks
Event delivery via POST to the URLs configured by accounts.
WhatsApp sending
Message exchange over the official channels connected to the account.
AI agents
Smart agents, transcription and other AI-powered features.
Instability gets communicated, not hidden
This page shows the state of the components. When there's an ongoing incident, anyone with a halted operation needs an answer, not a chart.
- The state of the main components stays visible on this page
- Ongoing incidents are communicated by the support team
- Support tells you what was affected and what's already being done
- Scheduled maintenance windows are announced in advance
Notification channels
- Support
- Documentation
- Your Dyamante contact
Having a problem right now?
If the platform isn't behaving as it should, talk to our team. That's the fastest way to find out whether it's a general incident or something specific to your account.
- 99.9% availability SLA
- Cloud infrastructure
- Meta's official channels
About system status
It shows the state of the platform's components and is maintained by our team. If you're hitting a problem that doesn't appear here, talk to support: it could be specific to your account, a channel or your provider.
Ongoing incidents are communicated by the support team, with details of what was affected and what's being done. Accounts with dedicated support get the notice through their usual contact.
The platform's SLA is 99.9% availability. The infrastructure runs in the cloud and the messaging channels use Meta's official APIs.
It could. Because sending depends on Meta's official APIs, instability on their side affects message delivery even with the platform up. In those cases support helps identify which side the fault is on.
An operation you can watch closely
Cloud infrastructure, Meta's official channels and a support team for when something goes sideways.
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